Job opening - Helpdesk Engineer for Multinational company | Report to global in 東京23区 | Randstad

summary

東京23区, 東京都
¥6,000,000 - ¥8,000,000 per year, 年収600 ～ 800万円
permanent

job category
information technology

job details

社名
社名非公開

職種
その他　技術系（IT・Web・通信系）

業務内容
Work in a multicultural environment
Report directly to a Global manager in English or Chinese
Hybrid / Career Path

求められる経験
Manage cloud hosting facility (IaaS and PaaS) to deliver services that meet the SLA with internal & external customers ...

Administer Virtual Machines based on Microsoft technologies (Windows Server, IIS, SQL server), Linux OS and Windows Hyper-V
Provide support for corporate IT infrastructure and digital workplace (Active Directory, Office 365, AutoPilot, Intune)
Utilise Atlassian JIRA and Confluence to support the business and manage requests and incidents
Liaise with IT Security, Architecture as well as GT Infrastructure Center of Excellence (CoE) located in different continents for projects as well as IT operations
Work with Application teams and Project Managers within APAC region to implement Infrastructure projects & transformations
Ensure IT operations process and procedure are clearly documented
Ensure all IT assets comply to corporate security policies
Leverage industry best practices in IT Service Management (ITIL), promote a quality customer support and service culture to achieve operational excellence and customer satisfaction

保険
健康保険　厚生年金保険　雇用保険

休日休暇
土曜日　日曜日　祝日

給与
年収600 ～ 800万円

賞与
yes
雇用期間
期間の定めなし

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社名
社名非公開

職種
その他　技術系（IT・Web・通信系）

業務内容
Work in a multicultural environment
Report directly to a Global manager in English or Chinese
Hybrid / Career Path

求められる経験
Manage cloud hosting facility (IaaS and PaaS) to deliver services that meet the SLA with internal & external customers
Administer Virtual Machines based on Microsoft technologies (Windows Server, IIS, SQL server), Linux OS and Windows Hyper-V
Provide support for corporate IT infrastructure and digital workplace (Active Directory, Office 365, AutoPilot, Intune)
Utilise Atlassian JIRA and Confluence to support the business and manage requests and incidents
Liaise with IT Security, Architecture as well as GT Infrastructure Center of Excellence (CoE) located in different continents for projects as well as IT operations
Work with Application teams and Project Managers within APAC region to implement Infrastructure projects & transformations
Ensure IT operations process and procedure are clearly documented
Ensure all IT assets comply to corporate security policies
Leverage industry best practices in IT Service Management (ITIL), promote a quality customer support and service culture to achieve operational excellence and customer satisfaction ...

show more

experience
 Manage cloud hosting facility (IaaS and PaaS) to deliver services that meet the SLA with internal

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